Our refund policy defines the situations under which Chalo Online will provide a refund, the procedure for claiming a refund, and the responsibility of Chalo Online in such circumstances. By registering for any of our services, you accept and agree with all the terms and conditions outlined in this refund policy.
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This refund policy covers refunds by Chalo Online and/or websites owned and managed by Chalo Online, a creative digital agency in India. It does not apply to companies not owned or controlled by Chalo Online or to third-party service and product providers.
At Chalo Online, we take every project seriously. Our goal is to reach a mutually acceptable solution in case of dissatisfaction. Before requesting a refund, please contact us at support@Chaloonline.in for a final dialogue. A refund claim should only be filed if no mutual agreement is reached.
We handle each project with utmost care. Refund requests are considered as per the following:
Chalo Online’s liability is limited to the value of the incomplete portion of the project. We are not liable for any losses due to delays or services provided. Refund is only applicable if the project is canceled by the client with written communication.
Partial and full refunds will be processed within 45 business days from the date of cancellation. Refunds will be issued through the agreed method of payment (check or credit card).
Chalo Online may amend this policy without prior notice at its sole discretion. Continued use of the website implies acceptance of the updated policy.
If you have any queries or suggestions regarding our refund policy, please email us at support@Chaloonline.in.