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Terms and Conditions

Welcome to Chalo Online!
By accessing or using our platform (web and app), you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

Using Chalo Online means you accept these terms. If you do not agree, please do not use our services.

2. Services Provided

Chalo Online helps businesses set up and manage their online stores. We provide:

  • Online store setup
  • Product and order management
  • Marketing tools
  • Delivery setup assistance
  • Business analytics and reports

Service features may change from time to time.

3. User Responsibilities

By using Chalo Online, you agree to:

  • Provide accurate and complete information.
  • Keep your login details safe.
  • Use the platform only for lawful business purposes.
  • Ensure that your listed products comply with all applicable laws.

5. Payment and Subscription

Pricing details are available on the Pricing page.

Subscriptions are billed monthly or annually based on your plan.

Payments are non-refundable once processed, unless specified.

6. Content and Ownership

You own the products, logos, and content you upload.

By uploading, you give Chalo Online permission to display your content on your store.

Chalo Online retains ownership of the platform, software, and design elements.

7. Prohibited Activities

You may NOT:

  • Use the platform for illegal, fraudulent, or harmful activities.
  • Copy, modify, or distribute Chalo Online’s platform without permission.
  • Upload content that is offensive, illegal, or violates intellectual property rights.

8. Limitation of Liability

Chalo Online is not liable for:

  • Any business losses or profit loss.
  • Issues caused by third-party services (like payment gateways, delivery providers).
  • Temporary downtime due to maintenance or technical issues.

9. Termination

We reserve the right to suspend or terminate accounts that violate these terms.

Users can cancel their subscription anytime through their account settings.

10. Changes to Terms

We may update these Terms and Conditions.
We will notify users of significant changes via email or in-app notifications.

11. Contact Us

For any questions or concerns, please contact us at:
support@Chaloonline.com

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